Use cases
Wherever important messages arrive on one number and need to reach the right person, SeMSe does the job. On the outside it's an ordinary SMS. On the inside it's a structured workflow.
Municipalities and public sector
Residents report landslides, water leaks and road faults straight from their phone – often with a photo. The message goes to the right on-call team, and the whole case is collected and documented.
Energy and technical operations
Alarms from substations, sensors and installations go straight to whoever is on duty, and the public can send photos of damage. If nobody acknowledges, the alarm is escalated to the emergency team automatically.
Health and clinics
Send reminders and appointment notices, and get the replies back in the same conversation. Reception sees everything in one place and replies from the clinic's own number.
Inside the organisation
Employees send an SMS starting with a code word, such as “IT”, and the message goes straight to the right department. Nobody needs to know who is on duty.
Voluntary organisations
Clubs and associations keep in touch with members and volunteers by SMS. Sign-ups, shifts and messages are collected in one shared inbox, so nobody depends on one person's private phone.
Talk to usResponse centres and control rooms
One shared reception point for the whole team, with an overview of who has read, acknowledged and replied. No message is left without someone taking responsibility.
Talk to usParking and services
Two-way dialogue with customers on a number they recognise. No app, no login – just ordinary SMS.
Talk to us