Communication that actually gets through.

+47 97XX XX58

1. Monday
2. 

   Incoming: A lot of water is coming up out of a manhole by the playground. It looks like a burst pipe.

   21:48 · MMS · AI-generated illustration

3. Outgoing: Thanks for letting us know, and for a helpful photo – now we know exactly where it is. The night shift is on its way to take a look.

   21:55 · Per

4. Outgoing: We have shut off the water in the area temporarily. Repairs start early tomorrow morning.

   23:10 · Per

5. Incoming: Thanks! How long will we be without water?

   23:12

6. Tuesday

7. Outgoing: Good morning! I have taken over the case. The crew is at work, and we expect the water back on during the afternoon.

   07:35 · Kari

8. Outgoing: The repair is finished and the water is back on.

   14:20 · Kari

9. Incoming: Great, everything works. Thanks for keeping us informed!

   14:26

Substation 14

1. Incoming: ALARM: Transformer T1, temperature 92 °C

   02:14

+47 41XX XX87

1. Incoming: IT The printer on the 2nd floor isn't printing.

   09:12

2. Outgoing: Thanks! I will look at it within the hour.

   09:15 · Siri

3. Outgoing: The printer is working again.

   09:48 · Siri

4. Incoming: Thank you!

   09:50

Mona Berg

1. Outgoing: Hi Mona! This is a reminder of your dental appointment on Tuesday at 10:00. You can reply to this message if you have any questions or need to change the appointment.

   09:00 · Automatic reminder

2. Incoming: Hi! Unfortunately I have a meeting then. Could I come on Thursday instead?

   09:22

3. Outgoing: No problem. Thursday at 13:30 is available – does that suit you?

   09:31 · Lene

4. Incoming: Perfect, thank you!

   09:33

5. Outgoing: Great, you're booked for Thursday at 13:30. See you then!

   09:34 · Lene

+47 90XX XX31

1. 

   Incoming: Smoke is coming from the top of the power pole by the bus stop. It's crackling too.

   18:12 · MMS · AI-generated illustration

2. Outgoing: Thanks for the photo – it shows clearly where the smoke is coming from! The on-call team has been alerted. Keep well away from the pole and the lines. We'll be there in about 20 minutes.

   18:14 · Jonas

3. Outgoing: We have disconnected the line and the site is secured. Here is the area without power while we carry out repairs.

   18:41 · MMS · Jonas

4. Outgoing: The repair is finished and the power is back. Thank you for alerting us!

   21:35 · Jonas

5. Incoming: Great, thanks for the quick help!

   21:37